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  • What sets Jump Mentors apart from other career coaching and mentoring services?
    At Jump Mentors, we pride ourselves on curating a community of accomplished professionals, many of whom are leaders in the organisations they work at. They bring real world experience on navigating workplace challenges and career growth across diverse industries. They also have experience in hiring and building teams, and can share invaluable advice with new managers. Jump Mentors also offer mentees the flexibility to decide if they want a once off consultation with our mentors, or a longer term mentoring relationship. Our goal is not just to help our clients land a job or get that next promotion, but to set them up for long-term career success and fulfilment.
  • How do I find the right mentor for me?
    When you create your profile, be sure to provide detailed information about your goals, skills, and preferences. Our 30 minute free discovery call helps us to better understand your mentorship objectives and uses this to suggest suitable mentors for you. You can also browse through profiles to find potential matches manually. Additionally, we encourage open communication between mentors and mentees during the initial discussions to ensure alignment of expectations and goals.
  • Who should join Jump Mentors as a mentee?
    Anyone looking to accelerate their career growth and discover their career interests would benefit from speaking to our mentors. You may be a: - Young professional looking to establish your career or pivot into new areas - New manager facing challenges in managing your team's performance - Job seeker needing help with interview prep
  • Is the information shared during the mentoring sessions kept confidential?
    Yes, the mentoring session is meant to be a safe space for mentors and mentees to speak to each other. Any information shared during each session is meant to be confidential. We adhere to strict privacy policies as stated in our Privacy Agreement, and our mentors and mentees are both required to abide by our Terms of Service and Code of Conduct. Please reach out to us if you have any specific concerns. Your trust in our platform is important to us.
  • My preferred mentor doesn't seem to be available at the time I want.
    Not to worry, reach out to us at with your availability and we can speak to the mentor to find a suitable time for both of you.
  • How do I reschedule a session if the timing no longer works for me?
    You can reschedule your session for free up to 24 hours before the agreed time. Thereafter, we will charge you a S$20 admin fee to reschedule the session. Your time is important, but so is your mentor's!


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