Jolyn Isabelo
Tech
Sinch, MongoDB, Google
Work experience
With 20 years experience in Sales, Operations, and Customer Success, I am currently the Director of Customer Success Asia at Sinch, showcasing a proven ability to scale programs and implement efficient processes. My primary focus is always to create an excellent customer experience. I regularly mentor others and founded a community in Singapore, "For Her Success" to enable those who want to grow in Customer Success
What energises me at work
Leading and scaling a Customer Success team during rapid growth energised me, as it combined my passion for mentoring others with creating meaningful impact for customers and the business
One thing I'm proud of achieving in my career
During my 7 months in-between jobs I founded a company HelloSuccess Pte Ltd and soon to be teaching a Customer Success course in partnership with SUSS university
Skills
Executive Presence, Stakeholder Mapping, Cross-functional Collaboration
Mentorship Areas
Career Guidance, Interview Prep, Workplace Coaching
